Privacy Policy
Last updated: June 3, 2024
1. Introduction
StrataWave ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our lead generation and advertising services.
2. Information We Collect
Personal Information
We may collect personal information that you provide directly to us, including:
- Name and contact information (email, phone, address)
- Company information and business details
- Marketing preferences and target audience criteria
- Payment and billing information
- Communications with our support team
Automatically Collected Information
We may automatically collect certain information about your device and usage, including:
- IP address and location data
- Browser type and version
- Device information and operating system
- Website usage patterns and analytics
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Provide and improve our lead generation services
- Create and manage targeted advertising campaigns
- Process payments and manage billing
- Communicate with you about our services
- Analyze and improve our service performance
- Comply with legal obligations and protect our rights
- Prevent fraud and ensure service security
4. Information Sharing and Disclosure
We may share your information in the following circumstances:
- Service Providers: With third-party vendors who assist in providing our services
- Advertising Partners: With social media platforms and advertising networks to deliver campaigns
- Legal Requirements: When required by law or to protect our legal rights
- Business Transfers: In connection with mergers, acquisitions, or asset sales
- Consent: With your explicit consent for specific purposes
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Lead data is typically retained for the duration of our service relationship plus 3 years for business and legal purposes.
7. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access to your personal information
- Correction of inaccurate information
- Deletion of your personal information
- Restriction of processing
- Data portability
- Objection to processing
- Withdrawal of consent
8. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience and analyze service usage. You can control cookie preferences through your browser settings, though this may affect service functionality.
9. Third-Party Links and Services
Our services may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these external services and encourage you to review their privacy policies.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.
11. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware of such collection, we will take steps to delete the information.
12. California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, sold, or disclosed, and the right to delete personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last updated" date.
14. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
StrataWave
Ricardo Octavio Elizondo Guerrero
1616 Buckley Ave Apt B
Eagle Pass, TX 78852-0000
Email: [email protected]
Phone: +1 (903) 303-3352